About Us

A new BPO, built on real experience.

Ubuntu CX is a Business Process Outsourcing company being established in Juba, South Sudan.

Who We Are

Outsourcing built for South Sudan, and beyond.

Ubuntu CX provides outsourced customer care, cold calling and technical support to organisations that want to reduce operational load, improve customer experience, generate leads and get reliable technical support — without building an internal department from scratch.

We're positioned to serve both South Sudanese businesses and international clients, with a lean, accountable team structure and international service standards.

Our Philosophy

Ubuntu means: I am, because we are.

It's a philosophy of shared success — people working together, delivering together. We built the company around it: a dedicated team, a named supervisor, transparent reporting, and a company that grows only as fast as it can deliver well.

“Together. We Deliver.”

What We Do

Three core services.

Customer Care

Inbound support that keeps your customers looked after.

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Cold Calling & Lead Gen

Outbound teams that open doors and fill your pipeline.

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Technical Support

First-line support that resolves issues, not just logs them.

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Built On Real Experience

Prior campaign experience under Cosmic BPO.

Ubuntu CX is new in Juba, but it draws on prior BPO and campaign experience developed through operations in Egypt under the name Cosmic BPO.

See our experience →

Let's Talk

Ready to start a conversation?

Tell us what you need and we'll come back with a recommended team.